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Ten ideas for better use of psychological assessments in the hiring process:

  1. If you are selecting a test or instrument for internal use in a hiring process, be sure you verify validity, job-relatedness and non-discrimination. Well-developed tests will have a technical manual. A person qualified in psychological assessment should review this before you decide to use it.

  2. Assessments are much more predictive of performance when tied to a job analysis. While a job description is useful, a more detailed perspective of the behaviors of high performers in similar jobs will enhance the assessment.

  3. If working with an external consultant for a selection decision, make sure they understand the context issues, such as your company culture and the pertinent factors in this position.

  4. Every twelve months, conduct an audit. What happened to the people assessed? Did the information presented in the reports prove to be accurate? Do themes emerge that highlight important attributes in your culture? Make sure these are addressed in future reports and make modifications to your process as necessary.

  5. Get clarity with all involved in the hiring process on what a strength or a weakness looks like in the competencies assessed and the overall rating for the candidate.

  6. Ask your consultant to probe on issues that surfaced earlier in the process. As an outsider, they can provide an objective viewpoint and richer perspective.

  7. Schedule a post-assessment conference call with the consultant and the hiring manager. These conversations can be a helpful way to expand on the report and discuss on-boarding issues to ensure a smooth transition.

  8. Put the top two candidates through an assessment. This gives you a comparison and saves time if the favored candidate doesn’t do well or backs out for some reason.

  9. Choose a consultant who understands business and has worked in management positions. This enhances both their assessment capability and their ability to be an effective business partner with you.

  10. Be consistent in your use of assessments. Establishing it as a set element of your selection process for all managers is a stronger legal position and enables you to compare people across departments for developmental opportunities.

 

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